Process Improvement = Problem Solved
Problems: A matter involving doubt, uncertainty, or difficulty; a question proposed for solution or discussion; an obstacle. For most of us, life is riddled with all kinds of problems. Some are easier than others, but they come and go as surely as the wind will come and go. The issues this week will not likely be the same issues we face next week or the one after that. They are new, but really most of the problems we face have similar roots - they just put on different appearances. It is probably pretty hard for us to imagine a problem as an opportunity for growth. In my line of work, I have a particular role of identifying the problems, assisting the teams to analyze those problems and then attempt to come up with a solution so the problem doesn't arise again. One thing I have found is the truth of "recurring problems" - some of these issues we "think" we fix today really just come back again and again - the "fix" was just not long-lasting. I